Service Requests
Type of service | Price for sites hosted by Dynamicweb |
Price for sites hosted at other supplier |
Reset/send password | Free | ½ hour |
Create payment Gateway user (DIBS, Quickpay) | Free | Free |
Upgrade of website (standard application) | Free | 1 hour* |
Installation of new website | Free | 2 hours |
Convert website from standard to custom | ½ hour | 1 hour |
Move/ Copy website | 2 hours* | 3 hours* |
Upsizing database from Access to SQL | 1 hour* | 3 hours* |
Zip solution | 1 hour* | 2 hours |
SSL Certificate ** | See pricelist below | - |
Install SSL delivered by customer | ½ hour | - |
Reopen terminated solution | DKK 1000 / EUR 140 | - |
Other (default price by the hour, see below) | Contact Care | Contact Care |
Current default price per hour is DKK 1.250 / EUR 170.
* This is the typical time usage, but it may vary according to task size and complexity. Please contact Care to get a more accurate time estimate.
** SSL Certificates are only available for Dynamicweb Cloud, SaaS and Free/Express/Standard license types
Service requests are handled and prioritized according to severity of the task.
Please specify any potential critical business impact.
Filename | Size | Date |
Dynamicweb_ERPIntegrationAssistance.pdf | 552 KB | 07-05-2021 |
SSL pricelist
Prices per 1/1-2024 below are per domain, which in Basic SSL includes with and without www.
Multi Domain SSL does not include with and without www.
Example: If you want two domains for the same customer, you will need to buy the Multi Domain SSL and also an extra domain (DKK 276 / EUR 36) if you want both domains with and without www.
SSL type |
Price (DKK)* |
Price (EUR)* | |
Basic SSL |
1 year |
1068 |
144 |
Wildcard |
1 year |
3324 |
468 |
Multi (3 domain incl.) |
1 year | 2124 | 276 |
Extra domain multi |
1 year | 276 | 36 |
*SSL certificates are invoiced per month with the Dynamicweb license if posible, or for periods matching the existing license.