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Forum » Ecommerce - Standard features
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Domain settings / language on sub domain
Hi community! I have a question regards different language on same domain, but different sub domain. Like: domain.com = english domain.com/no = norwegian domain.com/se = swedish and so on. You can see my url-settings in customized URLs section below. ...
Simen Mindrebøe
16/05/2024 09:59:40
Last post: 16/05/2024 17:06:39
Free shipping calculation with reverse VAT enabled
Hi, We configured a free shipping threshold at 150,- but we see some differences when the reverse charge VAT checkbox has been set on a user. In the Fee Settings of the shipping method we set 'Default fee' to 7,- and 'No fee for purchases ...
John Broers
14/05/2024 16:38:03
Last post: 17/05/2024 06:46:24
Generating Ecom product urls for redirects when moving to DW
Hi, Our customer is moving from another system to DW. The product url structure changes, so for SEO we need to set the correct redirects. I want a file with 'column 1 ProductID' and 'column 2 ProductUrl' (so I can cross reference it w ...
Davy Capiau
13/05/2024 12:00:32
Last post: 14/05/2024 09:44:47
Inc and Ex VAT amounts showing the same
I am having difficultly with the orderdetails template in the swift customer experience center Its showing the same total value with and without VAT I have checked the numbers in the ecomorders table and they are def different for with and without va ...
Stephen Anthony Jackson
08/05/2024 18:50:05
Last post: 13/05/2024 16:57:05
Reverse charge VAT on custom amount discount
Hi, We're using the Reverse charge for VAT option to not charge certain users for VAT. But when we are setting a custom amount discount on the cart the VAT is showing a negative number. It looks like there is VAT calculated on this discount while ...
John Broers
08/05/2024 12:39:44
Last post: 14/05/2024 11:22:50
Use email subscription in checkout
Hi, When I enable 'Use email subscription' at checkout, nothing appears on the frontend. I would like a newsletter subscribe checkbox to appear in the checkout for logged in users. Is this not the correct setting or does something else need t ...
Caro De Weze
08/05/2024 08:55:47
Last post: 17/05/2024 13:47:24
Use a session variable as customer number for order list in customer center app
Hello. In the customer center app (my orders), you can choose to base list based on user id or customer number. We wish to base it on a customer number retrieved from a session object, which contains a group customer number we have set with ExtraNetL ...
Stephen Anthony Jackson
07/05/2024 13:42:27
Last post: 08/05/2024 09:18:51
Discount Calculations Incorrect
While testing product discounts on a 9.16.6 site we discovered an issue with Discount calculations. Wew set up a very basic 20% Discount and applied it to a Product Group. When adding items from that group at multiple quantities to the cart the disco ...
George Jaros
06/05/2024 16:49:52
Last post: 08/05/2024 16:12:39
Issue switching languages in Swift
Hi guys, We are experiencing some issues switching languages using Swift. It is indeed an older version of Swift but I am trying to figure out the expected behavior. We have noticed a cookie Ecom.SelectedLangID.Frontend that is not being set before t ...
Adrian Ursu
25/04/2024 08:47:10
Last post: 26/04/2024 10:15:15
Error in OrderViewSearchList.cshtml
Hello. We are integrating a Visma Business ERP with DW, and importing older orders from the ERP so the customers can see their order history. However, when importing to the EcomOrders table, I get the following error Line 89: string orderDate = order ...
Stephen Anthony Jackson
24/04/2024 12:00:42
Last post: 24/04/2024 12:12:21
Facet count dont update after product delete
Hi. We are building a webshop for a customer selling new and used machinery. The used machinery gets handled by BC, so when a PM mark a machine in BC, it triggers an integration and then the product gets deleted in PIM and then also the Ecommerce. It ...
Kasper Legarth
22/04/2024 14:02:51
Last post: 24/04/2024 09:08:06
Stop recurring order if product is inactive
Is there a way to stop a recurring order from being created and sent to ERP when a product has been set as inactive after the recurring order was created? I have tried creating a custom task that would skip the order if a product is inactive (code is ...
Bjørn Ingebrigtsen
19/04/2024 13:07:11
Last post: 24/04/2024 13:46:47
Recurring Order Error
Error at Recurring order creation when use RecurringOrdersScheduledTaskAddIn at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) at Dynamicweb.Ecommerce.Orders.Order.get_Ip() in D:\Primero\Source\D ...
Shiwanka Chathuranga
19/04/2024 11:38:08
Last post: 24/04/2024 13:46:17
Favoritelist slow performance with Live integration
Hi, We are using standard swift template Favoritelist.cshtml and Live integration. Customers in the shop have very large favoritelists so when opening the favoritelist page showing all favoritelists it seems the it triggers Integration to fetch all p ...
Magnus Holmberg
12/04/2024 12:04:03
Last post: 19/04/2024 12:07:46
OrderCustomerAddress is getting the OrderDeliveryAddress when placing order
Is this a bug or config? When choosing a delivery address, then the OrderCustomerAddress is overwritten by the delivery address. OrderDeliveryAddress is always NULL, and OrderCustomerNumber gets wiped out when selecting a different delivery address.  ...
Stephen Anthony Jackson
05/04/2024 10:21:44
Last post: 09/04/2024 09:42:04
Splitting up order / backorder
Is there a configurable option, to allow orders to be split into lines of order / backorder depending on stock state? Customer only wants users to see the stock level ONLY if they try to order more than they have in stock, and then this should be spl ...
Stephen Anthony Jackson
11/03/2024 12:55:44
Last post: 11/03/2024 18:42:09
Standard Default Handling - Show discount name in Price List and Basket
Could someone tell me how to turn on display of the discount and/or campaign name in the product list, product details and shopping cart, when using the the standard build-in discount mechanisms? Also, is it possible to configure the shopping cart /  ...
Stephen Anthony Jackson
09/03/2024 10:43:41
Last post: 11/03/2024 09:00:16
Trouble loading a large number of Product Groups in a hierarchy
I am workiing on a project where we are going to have around 31,000 product groups built into a hierarchy and we are having trouble getting that to load in the backend. Any suggestions on how to get this to work? ...
Byron Head
07/03/2024 23:01:38
Last post: 11/03/2024 22:20:54
Fields set to
It was my understanding that if you set a description at master product level, and set the description field to not be editable, then the master should replace the variant description in the productviewmodel (i.e inherit it). This does not seem to be ...
Stephen Anthony Jackson
07/03/2024 14:21:37
Last post: 08/03/2024 10:16:03
Strange behaviour for product image for just one product
Hi Sir We had one product which is extremely strange with regards to variant’s image. That is to say other variants image change perfectly fine. But for this product, it gave same image for both single and double variant. The affected products  ...
Tan Pang Lin
07/03/2024 07:05:47
Last post: 11/03/2024 10:41:41