Developer forum

Forum » Development » Website Settings item data being dropped

Website Settings item data being dropped

E-mail notifications
Mikkel Toustrup Olsen
Reply
Posted on 01/09/2016 13:52:11

Hi all,

Me and my fellow colleagues have come across a rather weird (read annoying) error when being multiple people working on the same project and by that the same database across environments. 

The issue is, that our website settings items seems to lose their data, even though we're certain that the solution contains the lates .xml file for the given item type. Data from the items are stored in the DB (however, when it "reset" all of the data is null in the DB) ..

I'd guess we're not the only ones having this problem.

Fire away with suggestions, solutions etc. :-)

BR

Mikkel


Replies

 
Nuno Aguiar
Posted on 01/09/2016 16:05:43
Reply

HI Mikkel,

 

We've had this problem in the past but in older versions:

  • Happened when we added a new field
  • When we saved the item, DW takes some time to properly save it
  • If you navigate away mid-process, we'd loose restrictions/definitions on the item
  • That triggered the item values on the website to be dropped as well

 

We also found a workaround

  • Hit "Save and Close" when saving the item
  • Wait until it really closes - may take +15 seconds

 

Like I said, we have not experienced it for a few months now, not sure since which version. I know that it is an issue up until in 8.6.1 at least

 

Best Regards,

Nuno

 
Aki Ruuskanen
Aki Ruuskanen
Posted on 21/09/2016 08:36:32
Reply

Does any DW guys have input on this, we are also experienceing this. Is upgrading the only option?

 

Regards / Aki

 

 
Nicolai Pedersen
Posted on 21/09/2016 08:50:53
Reply

Hi Aki

We did address the issue in a fix, so you need that upgrade to get the fix...

BR Nicolai

 
Aki Ruuskanen
Aki Ruuskanen
Posted on 21/09/2016 08:55:23
Reply

Where would I find this fix? Is it 8.4.1.34 which is the only download I can find for the 8.4?

 
Nicolai Pedersen
Posted on 21/09/2016 09:24:00
Reply

I think you need to go much higher - 8.7.2+

 
Aki Ruuskanen
Aki Ruuskanen
Posted on 21/09/2016 09:28:37
Reply

Alrighty. Thanks for the input. 

 
Rune Skovbo
Posted on 28/09/2016 12:32:09
Reply

Could also be related to this: http://developer.dynamicweb.com/forum/cms-standard-features/cms-standard-features/item-content-gets-deleted-on-development 

 
Aki Ruuskanen
Aki Ruuskanen
Posted on 28/09/2016 12:48:41
Reply

Thanks for the input. We have tried both "Files" and "Database" as a setting for all developers. And Dynamicweb has also had different answers to what the setting should be in delelopment. 

 

 
Nicolai Pedersen
Posted on 28/09/2016 13:10:45
Reply
This post has been marked as an answer

Hi Aki

Choosing "Files" means that every developer will have a local copy of the item type definitions. It is XML files placed in \Files\System\Items.

Now consider 2 devs sharing the same database but they have local copis of /files. If dev1 makes a change to an item type on his machine, then the schema on the database gets updated with this new field. Now dev2 goes and do stuff on the solution, but since he does not have the new schema, but the old one, the field gets deleted again. And this will eventually cause the total loss of data.

Choosing "Database" and syncronisation means that all those XML files with itemtypes gets moved into the database in the table ItemTypeDefinitions - so when one developer makes a change, it will go into the database, and developer 2 will get the same schema right away.

Chossing "All" (should have been called "Combination") means that DW gives you a local copy of the XML file from the database and adds the changes you make to the database so it gets synced to dev2.

In your setup you should choose database.

BR Nicolai

Votes for this answer: 1
 
Aki Ruuskanen
Aki Ruuskanen
Posted on 28/09/2016 13:47:15
Reply

Hi,

That is basically my understanding of how it works. Problem was that even when all devs had the setting on "Database" we still experienced problems with dataloss.

But the upgrade seem to have fixed it.  

/Aki

 
Aki Ruuskanen
Aki Ruuskanen
Posted on 28/09/2016 15:26:54
Reply

Nicolai, just to be sure.  If we use the setting "Database", does that mean we can drop the XML files?

 
Nicolai Pedersen
Posted on 28/09/2016 15:51:20
Reply

Yes

 

You must be logged in to post in the forum